“My reliability and proactivity have been game-changers in my career. I once landed a Content & Community Manager role because I consistently delivered high-quality content as a guest contributor. They knew I could be counted on, but it wasn't just that: I took the initiative to engage with their community and offered fresh ideas, showcasing my proactivity.”

“Without empathy, you cannot resonate with your customers. Empathy should show up in every sentence, every word, every call to action. I think deeply about how the products and solutions I write about deliver value and solve problems.”